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For Sellers

Know who came.
Know what they thought.

Selling a home means strangers walking through your living room. tourspoke doesn't change that. It decides who qualifies, writes down what happened, and gets more of the right people through the door.

Who Books Your Home

A buyer, or the agent
who represents them

Both can book a tour of your house. Whichever it is, one verified person is responsible for that visit, and we're the ones who checked them.

The buyer books it themselves

They've cleared identity and background checks and shown a lender's pre-approval before they can request anything. Plenty of buyers tour this way: early, on their own, before they've committed to anyone.

Their agent books it for them

A buyer's agent can request the showing on their client's behalf and walk the home with them. Their licence is verified before they're allowed to represent anyone.

And if you'd rather they had one

By default it's the buyer's call. Plenty tour before they've settled on an agent, and turning those people away costs you real buyers. But it's your house, so it's your rule to make: require representation on your listing and an unrepresented buyer won't be able to book it.

What You Get

Three things a
lockbox never gave you

The showing itself is the same walk through the same house. Everything around it changes.

Who gets in

Every buyer clears identity and background checks and shows they can afford the house, before they can request anything. Then you or your agent still confirm the specific visit.

What happened

When they arrived, when they left, which rooms held them, and that they were verified before they got in. A written record of every visit, without anyone having to remember to write it.

What they thought

The questions they asked while standing there, and the feedback they left. Specific enough to act on: fix the thing four buyers asked about, or move the price.

The Problem

Every missed showing
is a buyer who
saw something else

Most homes lose tours for reasons that have nothing to do with the house.

The times don't line up

A buyer is free at 7pm on a Wednesday. Their agent isn't, your agent isn't, and by the weekend they've found three other homes to look at instead.

The two-hour scramble

A showing gets booked for this afternoon. Now you're vacuuming, hiding the dog, and finding somewhere to be, for a tour that might be twelve minutes long.

Silence afterwards

Someone walked your whole house and you get "they said it was nice." Nothing you can price against, nothing you can fix.

You don't know who came

Your front door opened and closed. You weren't there, and what you know about it is whatever someone chose to tell you.

You Stay In Control

Your home, your hours

You set the days and the times your home is open for tours. Weeknights after work, Saturday mornings, never on Sundays. Whatever fits your life.

Buyers can only book inside that window, and every request still gets confirmed before anyone's coming over. Nothing happens that you didn't agree to.

Mon – Fri · 5:00 – 8:00 PM
Saturday · 9:00 AM – 4:00 PM
Sunday · unavailable
Every request confirmed before it's booked
Identity verified
Background check clear
Financially pre-approved
Checked before the first tour, not at the door
Who Comes In

Nobody tours who hasn't been checked

Buyers clear identity and background verification before they can book anything, and show they're actually in a position to buy. An agent touring with a client has had their licence verified on top of that.

That's the trade. You're letting someone into your home without you there, so the standard for getting in is higher than it is for an open house, where, in practice, anyone can walk through the door.

While It Happens

You know what's going on

You get told when the tour starts and when it ends. If you have a camera at the house and you want it connected, you can watch. Entirely your call, and you can turn it off again.

Afterwards there's a record of the visit: that it was a verified buyer, when they arrived, how long they stayed, where they spent it. Not because anything's expected to go wrong, but because "someone was in my house today" shouldn't be the extent of what you know.

You won't see their name. That stays between the buyer, their agent, and us. What you get is the part that actually matters: whoever booked it is responsible for that visit, and we verified who they were before they could book anything.

10:04 AM · Buyer arrived
10:06 AM · Tour started
10:41 AM · Tour ended, key returned
37 minutes · 9 rooms visited
Kitchen · 8 min 20 s
Primary bedroom · 6 min 05 s
Basement · 40 s
"How old is the water heater?"
Afterwards

Feedback you can price against

You see which rooms held someone's attention and which ones they walked straight through. You see the questions they asked while they were standing there.

Four buyers spend eight minutes in the kitchen and forty seconds in the basement, and three of them ask about the water heater. That's not a vague impression. That's a list.

Straight Answers

The things sellers
ask first

Do I still need an agent?

You can keep yours. tourspoke handles the showing part; everything else about listing and selling works the way it already does. Your agent gets the tour records and feedback too, which usually makes their job easier rather than smaller.

If they're managing the listing, they can also pass you specific controls: confirming your own showings, or editing the listing, one at a time, and on one property without touching your others. Selling on your own, you hold all of them from the start.

Who actually turns up, the buyer or their agent?

Either, and by default it's the buyer's choice, not ours. Some book it themselves and tour alone; some have an agent who books on their behalf and walks the home with them. If you'd rather only take represented buyers, you can require that on your listing.

Will I know who the buyer is?

No. You see that a verified buyer toured your home, not who they were. The name isn't the point: whoever booked the showing is the person answerable for it, and we checked who they are before they could book anything.

It cuts both ways, too. You're not handed the personal details of everyone who walks through your house, and a buyer can look at it without becoming a contact they have to field afterwards. If something ever did go wrong, the visit still traces back to a real, verified person.

Do I have to be out of the house?

Yes, for the booked window. That's the point. Buyers behave differently when the owner is in the kitchen, and they don't say what they really think. You'll know each tour well in advance, because you set the hours it can be booked in.

What if I want to stop a showing?

You or your agent can turn down any request, and cancel one that's already confirmed. You can also close your availability entirely for a week or a weekend without taking the listing down.

What about my valuables?

Treat it like any showing: put away medication, jewellery, documents, and anything irreplaceable before your home goes on the market. The difference here is that if something's ever in question, there's a record of exactly who was there and when, which is more than a lockbox and a sign-in sheet give you.

Do I need to install anything?

Two things, and neither is yours to deal with. A smart lockbox hangs on your front door, and a few small Bluetooth beacons sit out of the way in the main rooms. That's what lets the tour know which room a buyer is standing in.

They're battery powered, nothing gets wired or drilled, and it all comes away when the home sells. Your agent handles the whole thing in one setup visit before your first tour.

Let buyers see it
when they're ready

Set your hours, meet your buyers on paper before they're at the door, and find out what they thought.

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